Du har nu muligheden for at deltage i et spændende event (på engelsk) omkring customer engagement.
Did you know?
- You have just 5 seconds to engage your customers online1
- Customers buying on tablet devices have 20% larger order size 2
- 81% of customers get product purchase advice from social networks 3
- 71% of CEOs admitted that human capital is the key source of sustained economic value5
In this ‘age of digital’, success comes from providing exceptional digital experiences for your customers and employees, engaging them in rich interactions across multiple touch points including mobile. A recent Forrester survey found that more than 90% of respondents said that customer experience is a top strategic priority for their firm4. At the same time, today’s changing workforce dynamics and economic are challenging business leaders to focus to their most valuable asset — their people — in order to compete effectively.